Taglabor

75 years since the San Francisco general strike

sanfrancisco general strike

Looong article on the San Francisco general strike:

On May 9, 1934, San Francisco longshoremen went out on strike against West Coast ship owners, igniting a movement of 35,000 maritime workers of the International Longshoremen’s Association (ILA) that shut down 2,000 miles of Pacific coastline from Bellingham, Washington, to San Diego, California.

Driven by the determination and militancy of the rank and file, this 83-day struggle defied the employers’ Industrial Association of San Francisco, President Franklin D. Roosevelt’s federal mediators, the conservative American Federation of Labor (AFL) union leadership, and culminated in the San Francisco general strike.

The San Francisco strike combined with two other momentous labor struggles in 1934 to alter the American political landscape—the Toledo Auto-Lite strike led by socialists in the American Workers Party, and the Minneapolis truck drivers strike led by Trotskyists in the Communist League of America. These three strikes—which were, in essence, rebellions not only against business interests but also against the business unionism of the AFL—paved the way for the pivotal victories of Detroit auto workers in sit-down strikes led by socialist-minded workers in 1937 and the formation of the mass industrial unions in the CIO (Congress of Industrial Organizations.)

World Socialist Worker: 75 years since the San Francisco general strike

(via Nick P)

High burnout dims Indian call centers

ZDnet:

Over half of all call center staff in India burn out and end up quitting due to tough working conditions, according to a study done by market research firm NFO.

Full Story: ZDnet: High burnout dims Indian call centers

(via Robot Wisdom)

I find this very interesting. I thought part of why companies went overseas with call centers was because workers there were more loyal. I wonder what the burnout rate for American call center workers is? How will this study affect company practice? Will they improve conditions, or move elsewhere?

The digital divide, organized labor, and smart mobs

The “digital divide” is being discussed on Margin Walker right now.

Josh says:

a) Is the digital divide problem worth becoming involved in?
b) If so, is it something we can actually help with?
c) If so, what do we do?”

My response:

The digital divide, in non-post-industrial Western capitalist societies, is being bridged as we speak, through programs like GeekCorp (just one of many similar projects), the spread of cell phones, and other mobile computing devices.

The results, as mentioned earlier, will probably include even more outsourcing of our current jobs. But other results will include new information driven businesses, more productivity in agricultural industries, and people organizing on a global level in new ways.

I expect to see a new global organized labor movement. As Abe said on his site, “Organized labor still has the potential to be a vital force in the world. They can present a strong counteracting force to maneuvers of corporations, governments, and other mass groups.”

American companies started outsourcing their manufacturing work because it was cheaper to pay people in third world nations than to pay union workers. Workers in these countries were generally happy to have steady work, even if the pay and conditions were appalling by our standards. And they were afraid to organize because these companies could move to another impoverished nation. But as tech becomes cheaper, it will become possible for people from around the world to organize and create large, global unions.

Is there something we can do? I dunno. Volunteer with organizations to be build the infrastructure, teach some literacy. It won’t take a whole lot, private industry is building the cell phone infrastructure, and kids don’t need a lot of tutoring to learn the basics of computing. The revolution will have to come from the people in these countries, and not from us. It won’t be American consumer activists that get Starbucks to serve only fair traded coffee, it will be coffee pickers who finally say “enough is enough” and get together and quit picking coffee until they get paid more.

In America, we’re adapting to the loss of a lot of manufacturing, call center, and programming jobs. Many of these people displaced by outsourcing are moving into the service industry. Rob Walker says: “…you could argue that no-benefits line cooks, bike messengers and temps add up to new blue-collar equivalents.” We’ll probably see more service industry unions. These are more prevalent in other countries than in America right now, but I’m sure we’ll be seeing them grow more powerful in America.

What can we do here? I guess keep on doing the stuff that we (the sort of people who read Margin Walker) do. Make art. Make social software. Come up with stuff to do with social software. Keep trying to get this stuff into people’s hands.

Beyond that, I don’t know. Next time we go to Starbucks we can suggest to the kid who makes our latte that she start a union.

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