This week on Mindful Cyborgs Chris Dancy and I discuss the rise of the “precariat” and what it means for the future of work:
One thing that’s really been on my mind with regards the Marketplace story about the BART transit strike and the tech industries’ response to that. There was a quote from the CEO of UserVoice, Richard White, and he said, “One of the guys in our team said he’d be putting in his two weeks’ notice once he found out what he could make working for BART.” White said jokingly. His solution to address those disgruntled BART workers, get them back to work, pay them whatever they want and then figure out how to automate their jobs so that this doesn’t happen again.
People have been talking about the automation of work and how technology is potentially displacing workers and there’s a good book on this called Race Against the Machine by some MIT academics. But you don’t really see a lot of tech CEOs who are openly calling for blue-collar workers, or any workers, to be replaced by technology. Forrester even did a report a couple years ago suggesting that tech company’s downplay the potential of technologies to replace workers. So, it’s really unusual to see the CEO of a tech company just openly saying, “I want these meddling workers to be replaced by machines. So the inconvenience that it causes me has diminished.”
It was a pretty surprising thing to see somebody really just come right out and say and there’s this subtext to it that really bothers me as well, the bit about, “Oh, you know, one of my workers was going to quit and go work for BART,” just suggesting that they already get paid too much even though as noted in the article they’re not actually making what their family needs to get by in the area. The BART workers aren’t. There is this sort of subtext like anybody who’s not part of the tech industry doesn’t deserve to get paid a living wage. That was really disturbing to me.
More notes, plus the full transcript inside.