Susan Farrell wrote a report based on a survey of nearly 1,000 user experience designers, including what they actually do, and their backgrounds and educations. It’s worth a look if you’ve ever thought about a career in usability.
From the summary:
When asked what characterizes good user experience professionals, one of our respondents said, “If you are a ‘lifelong learner’, in other words, if you are paying attention, you will be able to take previous experiences and apply lessons learned from them to your new situation. That is more important to me than specific skills you might learn in school.”
While most knowledge workers probably benefit from being lifelong learners, the point that this is more importantthan a specific education is rare and one of the defining characteristics of the user experience field.
Even though continual on-the-job learning is the most important, 90% of respondents had obtained a university degree. There’s no single degree to define the field: design, psychology, and communication were the most common major areas, sharply pursued by English and computer science. All of these fields make some sense as a partial educational background for UX professionals, but together those five disciplines accounted for only 45% of bachelor’s degrees. The majority of UX professionals hold degrees from an immense range of other disciplines, from history to chemistry, most of which don’t have a direct bearing on UX work.
The most common educational level was a master’s degree: 52% had at least one master’s degree (some had two, which seems like overkill). Only 6% of respondents were PhDs. Most of the remaining respondents with university diplomas held bachelor’s degrees and 1% had associate’s degrees.